How far do you actually let your agents write to production systems, not just draft/suggest?

Reddit r/AI_Agents News

Summary

The discussion explores the current stance on allowing AI agents to make unsupervised writes to production systems such as ERP and CRM, questioning the barriers and comfort levels in the industry.

Specifically, in ERP (order confirmations, record updates workflow updates etc. But I'd also like to know how it plays out in CRM or other systems. I'm not particularly concerned about read only stuff (status check, queries or reports) and draft and approve, what I want to know is where people stand on unsupervised writes without human checkpoints and the agent just does it. Do people run that in production or does it stay draft only everywhere? If you have given an agent real write access, what made you comfortable with it, but if you haven't, what's actually stopping you the model, the permission model or just nobody wanting to own the approval ?
Original Article

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