OpenAI puts Pro subscriptions on hold due to Astra demand

# OpenAI puts Pro subscriptions on hold due to Astra demand | TechCrunch Source: [https://techcrunch.com/2026/09/10/openai-puts-pro-subscriptions-on-hold-due-to-astra-demand/](https://techcrunch.com/2026/09/10/openai-puts-pro-subscriptions-on-hold-due-to-astra-demand/) Demand for OpenAI’s newest and[most powerful model, Astra](https://techcrunch.com/2026/09/03/openai-launches-astra-its-powerful-and-controversial-new-model/), has led the company to[temporarily pause subscriptions](https://community.openai.com/t/codex-rate-limits-reset-for-all-paid-plans-on-august-9-and-again-on-monday/1389643)for its $200\-per\-month Pro plan, citing strain on its infrastructure\. The move was[announced on X](https://x.com/thsottiaux/status/2098113585683808624)by OpenAI’s product leader, Thibault \(Tibo\) Sottiaux, who leads core products like Codex and ChatGPT at the AI lab\. He said that the Pro plan puts the most strain on its systems, which is why sign\-ups for this service tier are now being disabled\. “We wanted to take the smallest step that allows us to continue giving the broadest access possible,” Sottiaux wrote\. He added that the company’s other plans, including the API and lower\-cost Go and Plus plans, remain available\. The company warned on Wednesday that such a change might come\. At the time, Sottiaux[wrote](https://x.com/thsottiaux/status/2097559315150426222), “Demand for Astra is really unprecedented\. We’re pulling all the levers possible to sustain the demand, but I’ve not seen anything like it until now and we went through very steep growth before\. Priority will always be to keep excellent service for existing users, but we might have to pause new Pro subscriptions for a bit if this continues\.” OpenAI hasn’t said how long sign\-ups to the Pro tier may be disabled, or how many people are signing up daily, to give an idea of the scale of the demand\. The company raised usage limits for Codex users as recently as[last month](https://community.openai.com/t/codex-rate-limits-reset-for-all-paid-plans-on-august-9-and-again-on-monday/1389643), suggesting the strain is a recent phenomenon\. Launched on September 3, Astra has been rolling out across OpenAI’s plans, including Pro, Plus, Enterprise, and Business accounts, in addition to its AI\. The model promises a major leap forward in areas like AI reasoning, coding, and computer use — all areas of steep competition\. OpenAI even heralded Astra as the beginning of the “[AGI era](https://www.axios.com/2026/09/03/openai-astra-gpt-6-agi-brockman),” and a generational leap, stoking demand even more\. *When you purchase through links in our articles,[we may earn a small commission](https://techcrunch.com/techcrunch-affiliate-monetization-standards/)\. This doesn’t affect our editorial independence\.* Sarah has worked as a reporter for TechCrunch since August 2011\. She joined the company after having previously spent over three years at ReadWriteWeb\. Prior to her work as a reporter, Sarah worked in I\.T\. across a number of industries, including banking, retail and software\. You can contact or verify outreach from Sarah by emailing[sarahp@techcrunch\.com](mailto:[email protected])or via encrypted message at sarahperez\.01 on Signal\. [View Bio](https://techcrunch.com/author/sarah-perez/)