[Harvard Business Review] AI Is Rewriting the Economics of Outsourcing

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Summary

Generative AI is reshaping the economics of outsourcing by automating routine tasks, reducing the labor cost advantage that drove offshore outsourcing for decades.

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Cached at: 07/05/26, 08:38 PM

# AI Is Rewriting the Economics of Outsourcing Source: [https://hbr.org/2026/06/ai-is-rewriting-the-economics-of-outsourcing](https://hbr.org/2026/06/ai-is-rewriting-the-economics-of-outsourcing) [Process management](https://hbr.org/topic/subject/process-management) by[Abhinav Agrawal](https://hbr.org/search?term=Abhinav%20Agrawal) June 5, 2026 ![](https://hbr.org/resources/images/article_assets/2026/06/Jun26_05_2226530348.jpg) Jorg Greuel/Getty Images - [Post](https://twitter.com/intent/tweet?&original_referer=&ref_src=twsrc%5Etfw&related=twitterapi%2Ctwitter&tw_p=tweetbutton&url=) - [Buy Copies](https://hbr.org/product/ai-is-rewriting-the-economics-of-outsourcing/H097GV-PDF-ENG) ## Summary\. Generative AI is changing the economics that fueled decades of outsourcing growth by automating many routine, rules\-based tasks that companies once sent offshore for labor savings\. Rather than [Leer en español](https://hbr.org/2026/06/ai-is-rewriting-the-economics-of-outsourcing?language=es)[Ler em português](https://hbr.org/2026/06/ai-is-rewriting-the-economics-of-outsourcing?language=pt) - [Post](https://twitter.com/intent/tweet?&original_referer=&ref_src=twsrc%5Etfw&related=twitterapi%2Ctwitter&tw_p=tweetbutton&url=) - [Buy Copies](https://hbr.org/product/ai-is-rewriting-the-economics-of-outsourcing/H097GV-PDF-ENG) For more than three decades, outsourcing has rested on a simple economic idea: If work can be defined, standardized, monitored, and moved to a lower\-cost labor market, someone else can often do it more cheaply\. - [Post](https://twitter.com/intent/tweet?&original_referer=&ref_src=twsrc%5Etfw&related=twitterapi%2Ctwitter&tw_p=tweetbutton&url=) - [Buy Copies](https://hbr.org/product/ai-is-rewriting-the-economics-of-outsourcing/H097GV-PDF-ENG) Read more on[**Process management**](https://hbr.org/topic/subject/process-management?ab=articlepage-topic)or related topics[**Supply chain management**](https://hbr.org/topic/subject/supply-chain-management?ab=articlepage-topic),[**Operations strategy**](https://hbr.org/topic/subject/operations-strategy?ab=articlepage-topic),[**Globalization**](https://hbr.org/topic/subject/globalization?ab=articlepage-topic),[**Generative AI**](https://hbr.org/topic/subject/generative-ai?ab=articlepage-topic),[**International business**](https://hbr.org/topic/subject/international-business?ab=articlepage-topic)and[**Corporate strategy**](https://hbr.org/topic/subject/corporate-strategy?ab=articlepage-topic)

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