Speed to lead agents: what's actually working in production?

Reddit r/AI_Agents News

Summary

A practitioner asks for real production experiences with AI agents for lead response, including stack choices, contact rate improvements, handoff design, and failure modes.

Lots of demos in this space, fewer production stories. For anyone running agents on inbound lead response, voice callback, SMS qualification, email first-touch: What's your stack (framework, model, telephony or SMS layer)? What's the contact rate difference versus your old human-only process? And where does the agent hand off, because full autonomous booking versus qualify-and-route seems to be the real design decision. Also keen on failure modes. Leads who hang up on voice agents, SMS flows that feel botted, agents that confidently booked meetings with tire kickers. Building in an adjacent space so I have opinions, but mostly want to hear what's surviving contact with real leads.
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