A founder seeks validation for a service that configures production-grade LLM gateways to address common enterprise issues like cost visibility, provider lock-in, and PII leakage using open-source tools.
I'm a founder working in AI, and I've been helping companies build AI solutions and I see these same five problems with the AI Implementations: 1. **No spend visibility** The Bedrock/OpenAI/Claude/ bill is one line item. Nobody knows which feature, which team, or which environment is burning tokens. Finance asks "explain this $12K bill" and engineering has no answer. 2. **Locked into one provider** The whole codebase is hardwired to OpenAI's SDK. Switching to Anthropic or testing a cheaper model means weeks of refactoring. If OpenAI goes down, the product goes down. If Claude double thier pricing, then no way other than paying. 3. **No budget guardrails** A developer running a debug loop overnight racks up $2K and nobody notices until the invoice. There are no per-team or per-key spending caps. Shared key remians with a terminated employee till someone rotates the key. 4. **PII leaking into model call** Users type SSNs, credit card numbers, personal health info into the chatbot. That data goes straight to OpenAI's API with zero masking. 5. **Setting this up yourself is a time sink** \- Tools like LiteLLM/Portkey/Bifrost exist (open source, powerful), but getting it production-ready with Postgres, Redis, health checks, fallback routing, and proper security takes an engineer 2-3 weeks. That's 2-3 weeks not spent on product. **The service I'm considering:** We come in, deploy a production-grade LLM gateway on your infrastructure in under a week. You get cost attribution per team/feature/environment, multi-provider routing (swap models with zero code changes, support if code refactoring is needed), budget caps, PII masking, auto-failover, and full audit logging. Fixed fee. I hand it off with a runbook and 2 weeks of support. Done. Not a SaaS. Not a subscription. Not a product you need to adopt. Just infrastructure setup, configured for your stack, by someone who's done it before. **What I'm trying to figure out:** \- If you're running LLMs in production, are these real, urgent problems or "we'll get to it eventually" problems? \- Would you pay someone a fixed fee to just set this up, or would you assign it to an engineer internally? \- What would make this a no-brainer vs. a "maybe later"? \- Am I missing a pain point that's actually bigger than the ones I listed? I'm not launching anything or dropping a link. Genuinely trying to understand if this is a service founders would pay for or if I'm solving a problem that's not painful enough. Appreciate the honest takes. \--- Edit: For context, the gateway is LiteLLM-based (open source, 100+ model providers supported). I'm not building a proprietary tool. The value is in the setup, configuration, security hardening, and handoff not the software itself.
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