Has anyone built a consumer AI agent that isn't just a chatbot wrapper?

Reddit r/AI_Agents Products
ai-agent consumer-ai decision-making multi-model product-launch

Summary

The author questions whether consumer AI can move beyond chatbot wrappers and introduces Serno, a new agent that uses opposing AI models to evaluate contested claims and force verdicts. They seek feedback on whether this represents a viable category for consumer AI applications.

Genuine question. Most consumer-facing things called "AI agents" right now are chat UIs with system prompts. The actual agent stuff (multi-model coordination, structural adversariness, forced outputs, real planning) has mostly stayed on the dev and enterprise side. We tried building a consumer version. Serno is an AI agent for hard decisions and contested claims. You bring a question. Two pposing investigators run in parallel on different AI models. One builds the strongest yes case. The other builds the strongest no case. The system then forces a verdict with a confidence color (green, yellow, red) and names the worst case if it's wrong. What I want to find out: is there a meaningful consumer agent category here, or is consumer AI permanently going to be chatbots?
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