Are AI agents actually useful yet, or still mostly hype?

Reddit r/AI_Agents News

Summary

A discussion about whether AI agents are practically useful beyond demos, with users sharing experiences in lead generation, customer support, and workflow automation.

I’ve been seeing a lot of buzz around AI agents lately auto-tasking, multi-step workflows, “autonomous” systems, etc.But I’m curious how many people here are actually using them in real-world scenarios beyond demos. Are you using agents for: \- lead generation / outreach \- customer support automation \- voice AI / call assistants \- internal workflows or ops I’ve been experimenting with a few tools, but reliability and consistency still feel like a challenge. Would love to hear: \- what are you using ? \- what’s actually working ? \- what’s still broken ?
Original Article

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