@indigox: Is FDE a new guise for outsourcing, or the last mile for AI deployment? In the latest episode of Indigo Talk, we chat with @jove, head of FDE at Cresta. From IBM to EMC, then Splunk and entrepreneurship, he recently transitioned to FDE. We spent an hour unpacking this career...
Summary
Indigo Talk speaks with the head of FDE at Cresta, discussing whether FDE is a new guise for outsourcing or a key role in AI deployment, sharing insights on AI agents, middle management, trust, and more.
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Is FDE a New Outsourcing Disguise or the Last Mile of AI Implementation?
In the latest episode of Indigo Talk, we spoke with @jove, head of Cresta FDE. He went from IBM to EMC, then to Splunk, before starting his own venture. Recently, he transitioned to FDE. We spent an hour thoroughly discussing the truth about this career.
▸ Most bosses are still stuck in the mindset of chatbots from two years ago. Switching to Agents can improve efficiency by ten to a hundred times.
▸ If middle management only passes messages and summarizes, AI can do that very well.
▸ But trust is something AI can’t handle. Humans are on the periphery, providing trust, connection, and emotional value.
▸ Attention is expensive; intelligence is cheap.
For programmers, just coding is not enough. You need to know how to build AI Agents and have enough initiative. Model companies build the operating system; FDEs are industry translators. This is an era of grabbing territory, and also a window for engineers to transition careers.
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