QontoFAQ: A better Information Retrieval Benchmark [R]

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Summary

QontoFAQ introduces a new benchmark and metric for information retrieval, focusing on improving relevance measurement for answering product questions, with associated code and dataset released.

Retrieval benchmarks sometimes feel benchmaxxed by models, so we wanted to find a way to tie it as close as possible to my objective: finding the article that answers a product question right. We worked on a new metric which seems more proportional to document relevance, and built up a benchmarking dataset to measure embedding models. Here is an article on the approach: https://medium.com/qonto-way/qontofaq-benchmarking-information-retrieval-acd89600ebe1 and the associated code: https://github.com/qonto/qonto-faq-benchmark
Original Article

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