@GergelyOrosz: Four days later, Google / Firebase has not responded so I don’t think we’ll ever know why they have a status page for F…

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Summary

Gergely Orosz reports that four days after a global Firebase outage that crashed iOS apps with analytics enabled, Google has still not responded or updated its status page, raising serious questions about Google's incident detection and communication practices.

Four days later, Google / Firebase has not responded so I don’t think we’ll ever know why they have a status page for Firebase if they don’t update during a global outage, or afterwards, when Firebase crashes all iOS apps w have analytics enabled. Google incident handling 📉
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Four days later, Google / Firebase has not responded so I don’t think we’ll ever know why they have a status page for Firebase if they don’t update during a global outage, or afterwards, when Firebase crashes all iOS apps w have analytics enabled.

Google incident handling 📉

Gergely Orosz (@GergelyOrosz): I will write in depth about this, and sent questions to Google.

I still cannot wrap my head around that

  1. a backend change went out seemingly with zero verification (!!)

  2. Firebase seemingly did not detect the outage

  3. after confirming there’s an outage, the status page is

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