@LangChain: It used to take @Lyft six months to ship a support agent, and nobody could tell why one would misbehave in production. …
Summary
LangChain demonstrates how LangGraph and LangSmith have accelerated support agent development at Lyft, reducing shipping time from six months to 1-2 weeks with enhanced visibility.
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Cached at: 09/16/26, 08:11 PM
It used to take @Lyft six months to ship a support agent, and nobody could tell why one would misbehave in production.
With LangGraph and LangSmith, PMs can write a prompt, push a config change, ship it in 1-2 weeks, and see what their agent did. https://t.co/tT6JKxnPdE
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