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Better Retrievers, Worse Labels: How Incomplete Relevance Judgments Distort Abstention Evaluation in Conversational RAG

arXiv cs.CL ↗ · 2026-11-02 Cached

This paper shows that using incomplete relevance judgments as a shortcut for scoring abstention in conversational RAG benchmarks systematically distorts evaluation: stronger retrievers yield more 'false miss' contexts that still contain answers, badly deflating answerability AUROC. The authors release code, runs, and labels and recommend scoring refusals against content-based labels instead of gold-document presence.

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