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A real estate firm built an AI agent for Facebook page management, dogfooding it for 10 days on their own page. They share lessons on drift detection, policy-gated runtimes, and API stability, highlighting that production behavior reveals orchestration and integration failures beyond model intelligence.
After 8 months of deploying AI agents on real operational tasks, the author shares five unexpected engineering challenges: per-capability permissions, credential isolation via a connector proxy, durable approval gates, hard budget caps, and out-of-process audit logs.