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The support case of a customer who said that all they could see was a black screen

The Old New Thing (Raymond Chen) ↗ · 2026-10-29 Cached

Raymond Chen recounts a Windows 3.1-era support case where a customer set every system color to black for a goth theme and couldn't see anything, plus background on how Windows classifies emergency 'black screen LPBH' kernel dumps triggered by long power-button holds.

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