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Anthropic has surpassed OpenAI in business adoption for the first time, according to the Ramp AI Index, with 34.4% of businesses using Anthropic versus 32.3% for OpenAI. However, the article highlights three headwinds for Anthropic including cost misalignment, performance degradation, and problematic model updates.
CyberAgent, a Japanese internet company, has adopted ChatGPT Enterprise and Codex as foundational AI technologies to accelerate business operations across advertising, media, and gaming divisions. The enterprise adoption addresses security, governance, and compliance concerns while enabling broader AI use across the organization.
OpenAI released a 2025 report on enterprise AI adoption, revealing that over 1 million business customers use OpenAI tools with significant scaling metrics: ChatGPT message volume grew 8x and API reasoning token consumption increased 320x year-over-year. The report highlights measurable productivity gains (40-60 minutes saved daily), global expansion, and an emerging gap between AI leaders and laggards in organizations.