customer-focus

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#customer-focus

@gabriel1: i can't state this enough: ignore even things that seem like clear product improvements if they don't give you new info…

X AI KOLs Timeline ↗ · 2026-09-29 Cached

Gabriel shares startup learning to ignore non-critical improvements that don't provide new customer information, emphasizing focus on the biggest problem.

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#customer-focus

@paulg: A CS undergrad asked me where he could have most effect in the AI age. I said probably at either extreme: either close …

X AI KOLs Timeline ↗ · 2026-09-23

Paul Graham advises a CS undergrad that in the AI age, one can have the most impact by either developing LLMs or using AI to directly serve customer needs.

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#customer-focus

@kentcdodds: More examples of engineers owning outcomes:

X AI KOLs Following ↗ · 2026-07-10 Cached

A discussion with Lucas Wargha on how software engineers can shift toward product engineering by focusing on customer outcomes, with examples like Gmail's background inbox loading.

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#customer-focus

@nicholaschen__: https://x.com/nicholaschen__/status/2070979090094633439

X AI KOLs Timeline ↗ · 2026-06-27 Cached

A Twitter thread sharing 10 lessons learned from working at startups, emphasizing thoughtful prioritization, data-driven decisions, and customer focus.

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#customer-focus

What Great AI Founders Do Differently | Laura Modiano | OpenAI France

YouTube AI Channels ↗ · 2026-07-20 Cached

Laura Modiano of OpenAI France shares insights on what great AI founders do differently: continuously test, listen to customers, iterate quickly, and treat AI as core to solving real problems rather than just a strategy.

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