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McDonald's partners with Google to test a new AI system called ArchIQ in drive-thru lanes, with the digital assistant 'Archy' processing over a million orders and 90% requiring no human intervention, though consumers remain skeptical about job cuts and errors.
Arc, a company modernizing drive-thru operations with AI, announces a $10.76M seed round led by a16z to help local businesses use AI for upselling and insights.
Fast-food chains like McDonald's, Wendy's, and Taco Bell are deploying AI chatbots at drive-thrus to automate ordering, but customer reception remains mixed according to recent surveys.