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India's DLC Campaign 5.0 (1–30 November 2026) enables millions of pensioners to submit their Digital Life Certificate from home via face authentication on a mobile device, eliminating the need to visit a bank or office.
America.gov launches as a US government AI-powered portal providing simple answers from official sources for services like jobs, passports, housing, and medication costs, with expanded form-filling features planned for 2027.
The White House is launching America.gov, an AI chatbot powered by Google's Gemini to help citizens access government services, while highlighting concerns about AI inaccuracies.
This paper characterizes 'agentic flooding' of government services by AI agents, particularly LLMs, analyzes service exposure to such surges, and recommends mitigation strategies to balance accessibility and strain.