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On Wednesdays, We Ask Questions: Optimizing "Active Listening" in Automated Legal Triage and Referral

arXiv cs.AI ↗ · 2026-06-02 Cached

This paper presents the FETCH classifier, which uses an ensemble of LLMs to generate follow-up questions for automated legal intake, evaluating question quality and cost trade-offs. It finds that high-cost models like GPT-5 are needed for effective plain-language questions, and proposes a rubric for evaluating such questions.

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