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A practitioner shares 13 hard-won lessons from building production AI voicebots/chatbots for technical field service, covering document ETL, cost reduction, and agent orchestration.
Experiences building 6 AI agents reveal that model performance was not the bottleneck; instead, other practical issues consistently caused failures.
A developer shares practical lessons from building an AI lead qualification agent, highlighting that the hardest issues were not AI-related but involved vague answers, routing logic, Slack noise, CRM structure, and handling low-fit leads.