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A founder shares their experience building an AI voice agent for restaurants, detailing rejection from Clover, Toast, and Deliverect, and seeks advice on whether to pivot or continue pursuing integrations.
The article illustrates the Doorman Fallacy through a personal story about replacing physical menus with QR codes at a restaurant, highlighting how technology can degrade social experiences and customer satisfaction.
Arc, a company modernizing drive-thru operations with AI, announces a $10.76M seed round led by a16z to help local businesses use AI for upselling and insights.
Fast-food chains like McDonald's, Wendy's, and Taco Bell are deploying AI chatbots at drive-thrus to automate ordering, but customer reception remains mixed according to recent surveys.
Elyra is an AI-powered reservation system for restaurants that uses voice agents and email concierges to answer every call and email instantly, while optimizing table placements in real time to fill empty tables and increase occupancy.
Cardamom is an AI-powered phone ordering system designed for takeout-heavy restaurants.