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The article describes the commercial evolution of AI agents from being used as tools by humans, to becoming part of organizational workflows, and eventually providing services directly to the market, potentially disrupting traditional service layers.
YC believes the biggest companies of the next decade will be service companies rebuilt with AI (e.g., insurance, law firms, accounting firms), and points out that unstable delivery quality is more deadly than having no customers.
A tool to discover European products and services, promoting local alternatives.