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Walmart will let users connect their own AI agents to shop on its site via a new Agent Gateway built on the Model Context Protocol, with purchase approvals, spending limits, and Agent Profiles for reviewing agent activity — a sharp contrast to Amazon blocking rival AI shopping agents.
AI agents are now capable of autonomously finding and purchasing items for users, as demonstrated by a user whose agent bought a JJ Watt Texans jersey.
Amazon has introduced an AI feature in Alexa for Shopping that allows customers to verify if messages are scams by analyzing sender information and content against Amazon's systems.
Amazon has launched a new AI feature for Alexa called 'Update Me When' that sends personalized notifications to alert users about potential shopping temptations, enhancing the shopping experience through anticipation of user needs.
The paper introduces PACEShop, a benchmark dataset, and PACEJudge, a judging protocol for evaluating personalized, actionable, compositional, and evidence-grounded shopping assistants, addressing gaps in current evaluation methods.
The Shopping Reasoning Bench is an expert-authored benchmark for evaluating multi-turn conversational shopping assistants, with 525 missions and over 10,000 binary rubrics. Evaluations of GPT, Claude, and Gemini show that current models achieve only 57-77% pass rates, revealing significant gaps in expert-level shopping reasoning.