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Sam Altman acknowledged that AI costs have become a 'huge issue' for customers, noting a rapid shift from early 2026 when spending concerns were largely absent. He highlighted the sudden emergence of cost concerns among OpenAI's users.
AI agents are causing runaway token consumption, turning overspend into a production incident category. The article highlights cases like a single engineer's $1.3M OpenAI bill and Uber burning its annual AI budget in four months, and asks the community how they are capping agent spending.