Tag
An exploration of why general-purpose agent harnesses fall short for vertical tasks like people search in recruiting, arguing that specialized harnesses—managing context compression, search pruning, and workflow—offer a stronger product moat than the model itself.
Podium has deployed tens of thousands of AI agents (called 'Jerry') for local SMBs using GPT-4.1/GPT-5.1, achieving 300% year-over-year AI revenue growth by automating lead capture, scheduling, and customer follow-up. The platform serves 10,000+ businesses in verticals like HVAC, auto dealerships, and medspas, with agents responding in under a minute and operating 24/7.