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Engineer Patrick Schlott is restoring old pay phones in rural Vermont, converting them to free VoIP-based phones that allow calls anywhere in the US and Canada, providing a public service in areas with poor cell coverage.
The author shares lessons from building their own voice AI platform after dissatisfaction with Vapi, revealing hidden costs, real-world latency issues, and white-label shortcomings, and offers a free guide for agency owners evaluating platforms.