@awscloud: With Amazon Connect Customer, AI-powered recommendations give Community Fibre's agents full customer context before eve…
Summary
AWS announces that Amazon Connect Customer now provides AI-powered recommendations to Community Fibre agents, giving full customer context before each call to improve issue resolution and personalization at scale.
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With Amazon Connect Customer, AI-powered recommendations give Community Fibre’s agents full customer context before every call, so they can resolve issues faster and keep the experience personal at scale. https://t.co/mURFos4efL
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