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Sierra Co-Founder Bret Taylor predicts that within 3-4 years consumers will prefer businesses using AI phone agents over traditional call centers.
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TBPN (@tbpn): Sierra Co-Founder @btaylor predicts that within 3-4 years consumers will prefer businesses with AI phone agents over those that rely on traditional call centers.
“If I have to call a restaurant to make a reservation, I’m going to a different place. If you don’t have OpenTable or
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