For those building AI agents: what would you actually want an agent to do for you?

Reddit r/AI_Agents News

Summary

The author, working in conversational AI and AI agents, asks builders and users what specific tasks they would want an AI agent to handle in their businesses, emphasizing the value of agents that excel at solving single painful problems.

I work at a company building conversational AI and AI agents for customer interactions, mainly around WhatsApp and other messaging channels. One thing I've been thinking about lately is that we often talk about “AI agents” in very broad terms but the real value probably isn't having an agent that can do everything. It's having one that solves one painful problem really well. So I'd genuinely love to hear from people here who are building agents, working with them, or integrating them into real businesses: If you could have the perfect AI agent for your business/team tomorrow, what would you want it to actually do? For example Qualify and route leads without losing the context of the conversation? Handle customer support from beginning to end? Follow up with leads that went cold? Book/reschedule appointments? Connect WhatsApp conversations with your CRM and actually take actions there? Give your team the right information before a human takes over? Automate internal workflows that currently involve a lot of manual work? Or something completely different? I'm especially interested in the things that still feel unnecessarily manual, even after adopting AI. i work in this space, so I obviously have some assumptions about what businesses need and that's exactly why I'd rather hear from people actually building and using these systems. What's the one thing you wish an AI agent could reliably take off your plate today?
Original Article

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