My coworker let an AI agent handle Slack replies while he was "unavailable." It did not go well.

Reddit r/AI_Agents News

Summary

An employee used an AI agent to auto-respond to Slack messages, and it gave a confidently wrong answer about a client deadline, highlighting the risk of trusting tone and fluency over accuracy.

He set it up to auto-respond to Slack messages in his voice while he was heads-down on a project. Someone asked him a genuinely important question about a client deadline, and the agent gave a confident, plausible-sounding answer that was completely wrong no such deadline extension had actually been agreed. Nobody double-checked because the reply sounded exactly like him. It got sorted out, but it made me realize how much we're starting to trust tone and fluency as a proxy for accuracy. Anyone else seen an agent's confidence outrun its actual correctness like this?
Original Article

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