@GergelyOrosz: Meta removed human support from Instagram, it’s AI support only for paying customers. Which is a decision, but OK. But …
Summary
Meta has replaced human customer support on Instagram with AI-only support for paying customers, but the AI support reportedly doesn't work at all, leaving users unable to report issues or obtain receipts.
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Cached at: 10/11/26, 03:18 PM
Meta removed human support from Instagram, it’s AI support only for paying customers. Which is a decision, but OK.
But the AI support doesn’t work. As in, at all.
So I pay for a product with no support, no way to report this, and no way to get a receipt event
FML https://t.co/hNDv4IGZVF
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