🍔 McDonald's partners with Google to test new AI in drive-thru lanes

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Summary

McDonald's partners with Google to test a new AI system called ArchIQ in drive-thru lanes, with the digital assistant 'Archy' processing over a million orders and 90% requiring no human intervention, though consumers remain skeptical about job cuts and errors.

https://preview.redd.it/002gb6qing6h1.png?width=960&format=png&auto=webp&s=67cefe414192bb82c780eb4d648c08e297b5152a Global fast-food chain McDonald's is launching tests for a new artificial intelligence system, ArchIQ, in its drive-thru lanes through a partnership with Google. This marks the company's second attempt at automation. The new digital assistant, nicknamed Archy, will initially be deployed across five locations. Franchisees state that the system has already successfully processed over a million orders, 90% of which required no human intervention. However, consumers remain skeptical about the initiative. Many fear that the new system will lead to job cuts and numerous errors during the ordering process, similar to what occurred during the previous experiment. Furthermore, Wendy's and Taco Bell are running similar trials, while in the case of Checkers, it was revealed that orders supposedly handled by AI were actually being processed remotely by offshore human workers. Source:[https://futurism.com/artificial-intelligence/mcdonalds-deploys-ai-powered-drive-thru](https://futurism.com/artificial-intelligence/mcdonalds-deploys-ai-powered-drive-thru)
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