We Tested LuMay Voice Agent in a Healthcare Clinic for 30 Days — Here Are Our Findings

We recently tested LuMay Voice Agent in a healthcare environment to see whether AI could realistically handle patient communication without creating a poor patient experience. The biggest challenges we wanted to solve were: * Missed calls during peak hours * Appointment scheduling delays * Front desk overload * Follow-up consistency * After-hours patient inquiries After implementation, the most noticeable improvement was response availability. Every call received an immediate answer, even outside normal operating hours. What surprised us most: * Patients were willing to complete routine scheduling through AI. * Staff spent less time answering repetitive questions. * Appointment reminders became more consistent. * Follow-up workflows became easier to manage. For anyone else using AI voice agents in healthcare: What results have you seen? What worked well and what didn't?