Using skills

# Using skills Source: [https://openai.com/academy/skills/](https://openai.com/academy/skills/) **Department** **Reusable process skill** **Tool\-based skill** **Conventions/standards skill** Marketing **campaign\-brief\-builder**Create a skill that turns a rough marketing idea into a complete campaign brief, including the goal, target audience, key message, channels, and timeline\. **multi\-channel\-performance\-digest**Create a skill that pulls key metrics from connected analytics sources and drafts a weekly multi\-channel performance summary with insights and recommended actions\. **brand\-voice\-content\-polish**Create a skill that rewrites marketing drafts to match our brand voice and standard content structure\. Sales **discovery\-to\-next\-steps**Create a skill that converts discovery call notes into customer pain points, qualification summary, and a clear next\-steps plan\. **sf\-opportunity\-health\-check**Create a skill that reviews Salesforce opportunity fields and recent activity, plus call notes if connected, to flag deal risks and recommend actions\. **outbound\-email\-personalization\-style**Create a skill that produces outbound sales emails using our team’s preferred structure, tone, and length\. Finance **monthly\-close\-narrative**Create a skill that drafts a monthly close readout summarizing variance drivers, key risks, and decisions needed\. **budget\-vs\-actuals\-explainer**Create a skill that pulls budget and actuals from connected sheets or finance systems and explains variances in plain language\. **finance\-memo\-standard**Create a skill that formats financial analysis into a consistent finance memo with assumptions, method, results, and sensitivities\. Engineering **design\-doc\-to\-plan**Create a skill that converts a design doc into an execution plan with milestones, owners, dependencies, and open questions\. **jira\-sprint\-planner\-from\-notes**Create a skill that turns sprint planning notes into Jira\-ready epics and stories with acceptance criteria and estimate placeholders\. **pr\-description\-and\-changelog\-style**Create a skill that standardizes pull request descriptions and release notes according to our engineering conventions\. Operations **ops\-playbook\-writer**Create a skill that turns an operational process into a standard operating procedure with steps, handoffs, SLAs, and exception handling\. **ops\-report\-from\-sheets**Create a skill that pulls operational KPIs from connected spreadsheets and drafts a weekly operations report\. **ops\-update\-template**Create a skill that writes operations updates in a consistent format covering what changed, impact, actions, and owners\. Customer Success **qbr\-storyline\-builder**Create a skill that builds a QBR outline covering outcomes, adoption, value delivered, risks, and renewal plan\. **account\-brief\-from\-systems**Create a skill that pulls account context from connected CRM, call, and usage sources to create an account briefing and recommended priorities\. **customer\-comms\-tone\-guide**Create a skill that drafts customer emails in our preferred tone—clear, direct, and professional—with standard sections\. IT **incident\-postmortem\-writer**Create a skill that produces a blameless incident postmortem including timeline, root cause, and prevention actions\. **servicenow\-ticket\-triage**Create a skill that summarizes new ServiceNow tickets, or similar IT tickets, and proposes routing, priority, and next actions\. **it\-change\-communication\-template**Create a skill that writes IT change notices with consistent language for risk, timing, and user impact\. Legal **contract\-review\-summary**Create a skill that creates a structured contract review summary with issues, fallback positions, and requested redlines\. **policy\-qa\-from\-knowledgebase**Create a skill that looks up and summarizes policy language from connected legal knowledge sources and cites the relevant sections\. **legal\-memo\-standard**Create a skill that drafts internal legal memos in a consistent format with the question, short answer, analysis, and recommendation\. HR **interview\-kit\-builder**Create a skill that creates role scorecards, interview questions, and evaluation rubrics from a job scope\. **job\-post\-from\-requisition**Create a skill that pulls role details from Workday or a similar system and drafts a job post plus an outreach blurb\. **people\-comms\-style**Create a skill that writes HR announcements in our standard tone with inclusive and compliance\-friendly phrasing\. Management **weekly\-status\-multi\-format**Create a skill that turns raw team updates into three outputs: a team update, an executive summary, and a risk\-and\-asks note\. **team\-health\-digest**Create a skill that pulls signals from connected tools such as Jira, Sheets, and Slack to summarize team momentum, blockers, and current focus\. **1on1\-agenda\-template**Create a skill that generates consistent 1:1 agendas with coaching prompts, goals, and follow\-up items\. Executives **exec\-decision\-brief**Create a skill that converts messy inputs into a one\-page decision brief with options, tradeoffs, and a recommendation\. **exec\-briefing\-from\-systems**Create a skill that pulls cross\-functional signals from connected sources to draft a daily or weekly executive briefing\. **board\-readout\-style**Create a skill that writes board\-ready updates with crisp structure, metrics\-first framing, and minimal jargon\.