@svpino: Agents changed software forever. For everyone. You won't need to "learn a tool" anymore. Instead, you'll tell tools wha…
Summary
The article highlights how AI agents are revolutionizing software by eliminating the need to learn tools, and introduces Spoki, an AI conversational platform that manages the entire customer journey across WhatsApp, SMS, and Voice AI, replacing traditional CRM systems.
View Cached Full Text
Cached at: 05/26/26, 10:58 PM
Agents changed software forever. For everyone.
You won’t need to “learn a tool” anymore.
Instead, you’ll tell tools what you want, and they will figure out how to do it.
This is a huge shift.
I’m currently working with Spoki, an AI agentic conversational platform.
After looking at this, you’ll never think of a CRM the same way.
A traditional CRM manages contact data. Spoki manages the entire customer journey (marketing, sales, and customer care) in a single continuous flow across WhatsApp, SMS, and Voice AI.
AI will dismantle the old traditional tools one by one.
Think of it this way:
Instead of stitching together a bunch of tools to talk to your customers, you have a single conversation that runs the entire relationship.
Similar Articles
Are AI Agents becoming the new abstraction layer over software?
The author discusses how AI agents may serve as a new abstraction layer over existing software, shifting user interaction from navigating UIs to describing outcomes, reducing friction in converting intent into executable tasks.
The commercial evolution of AI agents
The article describes the commercial evolution of AI agents from being used as tools by humans, to becoming part of organizational workflows, and eventually providing services directly to the market, potentially disrupting traditional service layers.
@ataiiam: All UI will become AI This is THE article you'll need give your agents a frontend. Agent-user collaboration is the futu…
The tweet promotes an article about AI transforming UI and enabling agent-user collaboration.
@svpino: One of the hardest parts of building AI agents is connecting them to your UI. The problem most people realize: Agents c…
Santiago Valdarrama discusses the challenge of integrating AI agents with user interfaces, noting that agents break the traditional request/response pattern.
@FarzaTV: Been working on a new UX for agents. It will understand your workflow as you use your computer and proactively nudge yo…
FarzaTV announces a new UX for AI agents that learns user workflows and proactively offers assistance via voice.