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OpenAI and Instacart have integrated the Instacart app directly into ChatGPT, enabling users to browse groceries, build carts, and checkout seamlessly within the chat interface using OpenAI's Agentic Commerce Protocol. This marks the first fully integrated grocery shopping and payment app available directly in ChatGPT.
OpenAI and Target announce a partnership featuring a new Target app in ChatGPT for personalized shopping, alongside Target's continued use of OpenAI APIs and ChatGPT Enterprise across 18,000 employees to enhance operations and customer experiences.
Apple and OpenAI announced a partnership integrating ChatGPT into iOS, iPadOS, and macOS through Siri and Writing Tools, with built-in privacy protections and free access for all users. The integration powered by GPT-4o will roll out later in 2024 with support for both free and paid ChatGPT accounts.
Klarna deployed an AI assistant powered by OpenAI's technology that handles customer service equivalent to 700 full-time agents, demonstrating significant productivity gains in fintech customer support automation.