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The FTC has reached deals to drop enforcement of fair-lending obligations against auto dealers, abandoning disparate-impact claims that previously addressed discriminatory credit practices. Critics, including state attorneys general, argue the move greenlights discrimination, with implications for AI-driven automated decision-making.
This working paper examines whether India's Consumer Protection Act, 2019, adequately addresses harms caused by defective AI products and services, highlighting gaps in causation and liability allocation across the AI value chain.
France has announced a ban on unsolicited telemarketing calls, a regulation aimed at reducing spam calls and protecting consumers.
The EFF argues against surveillance pricing, where companies use personal data to set different prices, and urges San Francisco supervisors to support California's AB 2654 banning the practice.
Explores the hypothetical scenario where an AI agent makes a mistake during a purchase and the user gets a refund, discussing implications for AI accountability and consumer protection.
The FCC has relaxed rules requiring ISPs to itemize all fees on broadband labels, reducing compliance burdens while still mandating key pricing information.
New York City becomes the first US city to ban deceptive subscription practices, requiring simple cancellation methods and upfront total pricing including all fees, with enforcement starting October 1.
The FTC is attempting to define AI accuracy as a consumer protection issue, raising questions about who determines what constitutes a truthful answer from AI systems.
Meta faces a potential $1.4 trillion penalty in a lawsuit by four states alleging it designed Facebook and Instagram to addict young users while misleading about safety. The trial is set for August in California.
Savi Security launches an app to protect consumers from AI-generated scams, such as voice-cloning kidnapper ransoms, after the founders' mother nearly fell for such a scam. The startup raised $7 million in seed funding.
The FCC is voting to eliminate a Biden-era rule requiring ISPs to itemize all passthrough fees on broadband price labels, allowing them to instead list a single 'up to' amount and making price information less accessible.
A discussion on Hacker News questions whether people realize that disc media degrades over time, and argues for consumer protection and gentle pressure for open-sourcing games at end-of-life.
The FTC fined Amazon $2.25 million for violating the Fair Credit Reporting Act by failing to provide identity theft victims with records of fraudulent transactions.
A user reports that an AI chatbot gives biased legal advice, favoring large corporations like Walmart and Amazon while discouraging lawsuits, but encourages them when the corporate name is omitted. The post highlights concerns about AI biases favoring big business.
Lawmakers have proposed a new version of the Health and Location Data Protection Act that would ban the sale of Americans' health and location data, including data shared with AI chatbots like ChatGPT and Claude, with stronger enforcement measures.
A California law taking effect July 1 makes excessively loud ads on streaming services illegal, despite industry opposition citing technical challenges with server-side ad insertion and varied playback devices.
An investigation by The Guardian reveals that brands are increasingly using AI-generated influencers on social media to promote products without disclosing their artificial nature, prompting calls for greater transparency and regulation.
TikTok's 'Surprise Set' auctions deceive users by displaying high-value items like iPhones but frequently awarding cheap prizes; TikTok updated its policy to ban certain expensive items from these auctions.
Verizon sent a customer a refurbished phone that still had Mobile Device Management software installed, allowing remote deletion of the user's data, raising concerns about Verizon's refurbishment process.
The FTC required Cox Media Group and two other firms to pay nearly $1 million to settle charges that they falsely claimed their AI-powered 'Active Listening' service targeted ads based on conversations captured from smart devices, when in fact it did not use voice data and consumers had not opted in.