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A Wired guide on when AI chatbots like ChatGPT, Claude, and Gemini are reliable for web search versus when traditional search is safer, noting AI excels at basic lookups and complex multi-source queries but falters on obscure questions and can present confident answers from poor sources.
Google's AI Mode refuses to directly answer who won recent US presidential elections, instead pointing to official sources, while other chatbots and even Google's own Gemini respond accurately. Google cites strict safety filters for sensitive election topics, though behavior varies by region and repetition of the question.
A study over 23 days found that Google AI Mode recommends products that are, on average, 21.6% more expensive than those in traditional search for the same queries, highlighting potential pricing discrepancies in AI-driven shopping.