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Australia's Commonwealth Bank reversed its decision to replace 45 call centre workers with an AI voice bot after call volumes rose, illustrating Gartner's finding that only 14% of customer service issues are fully resolved through self-service.
Barclays announced it is cutting around 5,000 jobs, about 5% of its global workforce, as it increases its use of AI in business operations, with cuts expected to be completed by year-end. Unions criticized the move as using AI as an excuse to discard workers, while analysts noted broader implications for the banking industry.
AI surveillance startup Flock Safety is reportedly set to cut several hundred jobs amid growing public backlash against its technology, according to sources familiar with the matter.
US employers reported 116,175 job cuts this year attributed to AI, making it the leading reason for layoffs according to Challenger's data. The article highlights how companies like Block are leveraging AI tools to reduce workforce while seeing stock gains.
Volkswagen announces its most comprehensive restructuring plan in history, cutting 50,000 jobs to address competition from China, high energy costs, and EV transition challenges.
Amazon has laid off employees in its Artificial General Intelligence unit but reaffirms its commitment to AI investment.
A TechCrunch running list of major tech companies (Oracle, GitLab, Google, Intuit, Meta) that have announced layoffs in 2026, explicitly citing AI as a factor. The article notes that tech layoffs reached a high in May 2026, with AI being the most-cited reason.
Tech companies are laying off tens of thousands of workers citing AI, but growing skepticism suggests the real reason is pandemic-era overhiring. The article highlights the tension between layoffs and the immense wealth generated by AI insiders.
Meta reported record Q1 revenue of $56B but is cutting 8,000 jobs to fund a $145B AI infrastructure budget, highlighting tensions between profitability and AI-driven restructuring.
Meta is reportedly cutting about 8,000 jobs this week as AI spending surges.
Cisco is cutting nearly 4,000 jobs (5% of workforce) to reallocate spending toward AI and cybersecurity, despite reporting record quarterly revenue and better-than-expected profit.