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Driving sales productivity and customer success at OpenAI

OpenAI Blog · 2025-09-29 Cached

OpenAI introduces GTM Assistant, an internal AI-powered tool built on OpenAI's automation platform and delivered via Slack to help sales teams reduce preparation overhead and centralize product knowledge. The system has delivered a 20% productivity lift for sales reps by automating customer research, meeting briefs, and product Q&A while scaling best practices across the organization.

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