Tag
The FCC proposes requiring telecoms to collect government IDs for all phone customers, effectively banning burner phones, sparking privacy concerns from advocates like the ACLU.
The author built RelayOps, an AI support agent prototype for telecom/subscription support, and shares results from a 50-ticket sample, seeking critique on handoff records, unsafe actions, audit fields, and usefulness for testing.
A technical walkthrough of building a telecom customer support agent that prioritizes safety metrics over classifier accuracy, using a deterministic access gate, scoped tool execution, and route-level evaluation.
The US Supreme Court ruled 8-1 against AT&T and Verizon, upholding FCC fines totaling $104 million for selling users' real-time location data without consent, finding that the FCC's penalty process did not violate carriers' Seventh Amendment right to a jury trial.
AT&T sues California to end its obligation to maintain the century-old copper phone network, arguing it costs $1 billion annually to serve only 3% of households, but California regulators refuse to allow the shutdown.
Engineer Patrick Schlott is restoring old pay phones in rural Vermont, converting them to free VoIP-based phones that allow calls anywhere in the US and Canada, providing a public service in areas with poor cell coverage.
AgentPhone launches an API that provides AI agents with their own phone numbers and identity, enabling them to make calls and send messages across channels like iMessage, WhatsApp, RCS, and SMS.