How are companies evaluating "Agentic AI" tools right now? Are they seeing productive workflow automation results or just a waste of money?

Reddit r/AI_Agents News

Summary

A professional asks the community for real-world experiences with 'Agentic AI' tools, questioning whether they provide productive automation or are a waste of money.

Every single software vendor in our inbox is pitching some version of "AI agents" or an "automated builder" that promises to do the work of three junior employees. For context, I’m heavily tasked with auditing these emerging AI capabilities for our operations team. Have any of you deployed an actual autonomous AI builder that consistently and safely handles complex, multi-step tasks across your customer data? What benchmarks or pilot programs that were implemented to test these tools before rolling them out?
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