Zoox can now charge for rides in its steering-wheel-free robotaxis

The Verge News

Summary

Zoox has received NHTSA exemption to deploy up to 2,500 steering-wheel-free robotaxis annually and begin charging for rides, starting in Las Vegas next month, competing with Waymo and Tesla.

<figure> <img alt="An image of a Zoox robotaxi" data-caption="" data-portal-copyright="Image: Amazon" data-has-syndication-rights="1" src="https://platform.theverge.com/wp-content/uploads/sites/2/2026/07/1785362418-zoox-robotaxi-driving-in-las-vegas-nevada.webp?quality=90&#038;strip=all&#038;crop=0,0,100,100" /> <figcaption> </figcaption> </figure> <p class="wp-block-paragraph">Zoox just got permission to charge for robotaxi rides in its boxy, steering-wheel-less vehicles. On Thursday, the National Highway Traffic Safety Administration <a href="https://www.nhtsa.gov/press-releases/cutting-red-tape-safely-fast-track-automated-vehicle">announced</a> it has granted the Amazon-owned Zoox a temporary exemption, allowing it to deploy up to 2,500 vehicles annually over the next two years, as reported earlier <a href="https://www.reuters.com/world/amazons-zoox-wins-first-us-approval-paid-robotaxis-with-no-human-controls-2026-07-30/">by <em>Reuters</em></a>.</p> <p class="wp-block-paragraph">The NHTSA's decision exempts Zoox from rules requiring vehicles to have traditional controls, like a steering wheel, pedals, windshield defrosting, and mirrors. Zoox's vehicles are built with passengers in mind, rather than drivers, <a href="https://www.theverge.com/transportation/955822/zoox-robotaxi-refresh-updates-seats-audio-color">featuring an interior with two bench seats and sliding doors</a>. Until now, Zo …</p> <p><a href="https://www.theverge.com/transportation/973099/zoox-amazon-nhtsa-robotaxi-approval">Read the full story at The Verge.</a></p>
Original Article
View Cached Full Text

Cached at: 07/30/26, 04:51 PM

# Zoox can now charge for rides in its steering-wheel-free robotaxis Source: [https://www.theverge.com/transportation/973099/zoox-amazon-nhtsa-robotaxi-approval](https://www.theverge.com/transportation/973099/zoox-amazon-nhtsa-robotaxi-approval) [![Emma Roth](https://platform.theverge.com/wp-content/uploads/sites/2/chorus/author_profile_images/195810/EMMA_ROTH.0.jpg?quality=90&strip=all&crop=0%2C0%2C100%2C100&w=96)](https://www.theverge.com/authors/emma-roth) Emma Roth is a news writer who covers the streaming wars, consumer tech, crypto, social media, and much more\. Previously, she was a writer and editor at MUO\. Zoox just got permission to charge for robotaxi rides in its boxy, steering\-wheel\-less vehicles\. On Thursday, the National Highway Traffic Safety Administration[announced](https://www.nhtsa.gov/press-releases/cutting-red-tape-safely-fast-track-automated-vehicle)it has granted the Amazon\-owned Zoox a temporary exemption, allowing it to deploy up to 2,500 vehicles annually over the next two years, as reported earlier[by*Reuters*](https://www.reuters.com/world/amazons-zoox-wins-first-us-approval-paid-robotaxis-with-no-human-controls-2026-07-30/)\. The NHTSA’s decision exempts Zoox from rules requiring vehicles to have traditional controls, like a steering wheel, pedals, windshield defrosting, and mirrors\. Zoox’s vehicles are built with passengers in mind, rather than drivers,[featuring an interior with two bench seats and sliding doors](https://www.theverge.com/transportation/955822/zoox-robotaxi-refresh-updates-seats-audio-color)\. Until now, Zoox had been providing[free rides to people in San Francisco](https://www.theverge.com/transportation/899323/zoox-robotaxi-las-vegas-san-francisco-austin-miami)and Las Vegas under a[“demonstration exemption](https://www.theverge.com/autonomous-cars/720131/zoox-is-in-the-clear)\.” It had been waiting on approval for paid rides from the NHTSA, which has taken steps in recent months to[streamline approvals](https://www.theverge.com/news/686662/usdot-nhtsa-autonomous-vehicle-exemption-streamline-duffy)for autonomous vehicles\. The move will allow Zoox to compete against[Google’s Waymo](https://www.theverge.com/transportation/962772/waymo-kicks-off-driverless-trips-in-four-new-cities)and[Elon Musk’s Tesla robotaxi service](https://www.theverge.com/transportation/968624/tesla-robotaxis-orlando-tampa-florida-earnings), both of which have been expanding their services across the US\. Zoox will begin charging fares in Las Vegas next month,[according to a press release](https://zoox.com/journal/zoox-nhtsa-part-555-commercial-exemption)\. The company plans to bring its service to Miami and Austin as well\. In[its decision](https://public-inspection.federalregister.gov/2026-15485.pdf), the NHTSA says it determined that Zoox robotaxis “have an equivalent or greater level of motor vehicle safety” compared to vehicles compliant with federal vehicle safety standards\. Under the exemption, Zoox will be subject to “an enhanced oversight condition” that “may update and expand” as the company’s self\-driving technology evolves\. Zoox[issued a software recall for its vehicles](https://www.cnbc.com/2026/07/17/amazon-zoox-recalls-robotaxi-smoke.html)earlier this month over concerns that they may not detect smoke\. **Follow topics and authors**from this story to see more like this in your personalized homepage feed and to receive email updates\. - Emma Roth

Similar Articles

Zoox&#8217;s purpose-built robotaxi is getting a refresh

The Verge

Zoox, Amazon's autonomous vehicle company, has refreshed its purpose-built robotaxi with improvements to seating, interior, and exterior features, moving closer to mass production while awaiting regulatory approval.

Tesla Says It’s Building a Wheelchair-Accessible Robotaxi

Wired

Tesla has announced that it is developing a wheelchair-accessible autonomous vehicle, as stated by a Tesla representative during a DC City Council hearing on robotaxi regulations. The company is building the vehicle in Texas, but no timeline has been provided.