Codex as a Solutions Engineering Partner

TL;DR: Solutions engineer Stephanie Annani uses Codex to analyze customer reviews, quickly build models, demonstrate how technology can easily solve specific challenges, and capture Codex's "aha moments" into workflows via Skills. ## Introduction: The Role of a Solutions Engineer As a solutions engineer, my job isn't just about building—it's about understanding. I'm Stephanie Annani, a solutions engineer, and this is OpenAI on OpenAI. ## Diving Deep into Customer Needs with Codex What customers want to know most is how our technology can improve their own customers' experience. I ask Codex to analyze a customer's Trustpilot reviews, giving me a comprehensive view of what customers are saying about them. Then, I use Codex to quickly build a mockup of the customer's website and show them how easy it is to implement the changes their customers are asking for, right in the context of their site. Customers love this because you're truly capturing their specific challenges and problems, and demonstrating how technology can solve them effortlessly. ## Skills: Capturing Moments of Inspiration When using Codex, sometimes we encounter those "aha" moments—where Codex executes a task perfectly. Skills are my perfect way to capture those moments and integrate them into my daily workflow. ## Codex: A Companion for Everyone No matter who you are, no matter what you do, no matter how you like to think, Codex can be your companion in any scenario. Source: https://www.youtube.com/watch?v=_jNbM8pV9oI