how do you guys handle the conversation with skeptical clients when selling agents?

Reddit r/AI_Agents News

Summary

A discussion on how to handle skeptical enterprise clients when selling AI agents, with advice to focus on business outcomes rather than the underlying technology.

struggling with a bit of a reality check lately and wanted to see if anyone else is running into this. been pitching agentic workflows for a while, and I've realized that leading with the tech - the orchestration the RAG, the "intelligence" is actually killing my conversion rate. The word "ai" has basically become code for expensive experiment at the enterprise level. how are you framing the sales side of this? are you hiding the ai under the hood to get people focused on business outcomes? genuinely considering dropping "agent" from my discovery calls entirely and just calling it "workflow automation."
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